Support : RMA Request Form
 

RMA Request Form

To be completed in as much detail as possible, Lack of information may seriously delay expediting repair.
Please ship goods to the address on the left in either the original packaging or securely packed to avoid damage in transit. Failure to do so may void any warranties or cause further damage to your product. RMA number will be issued upon receipt of completed form. Please do not return goods without an RMA number.

                              

 

RMA Request Form

Please fill in your details below and we will contact you as soon as possible
Company name:*
RMA number (to be filled in by Support@Sematron):
Invoice address:*
Delivery address:*
Contact name:*
Telephone number:*
Fax number:*
Email address:*
Your job number/reference:
Manufacturer:*
Model & Serial number:*
Options:
Fault description (as accurately as possible) Include measurement configuration if applicable:*
Is fault immediately apparent?:*
Is fault only apparent when used with other equipment?:*
Fault Symptons: Please check all boxes with relate:
Dead:
Dead On Arrival:
Intermittent:
Temperature related:
Digital interface:
Analog interface:
Software/Firmware:
Output level:
Monitor & Control:
Mechanical failure:
Not fit for purpose:
Fire/Water damage:
Cosmetic:
Date of purchase:*
Was the equipment supplied by Sematron?:*
Has this equipment been returned to the service centre before?:*
If Yes; Repair dates:
 

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