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  Sematron :: Support

Support

Sematron is renowned for its outstanding customer Service and Support. Our wide-ranging support offerings will cover all of your requirements.

We can support you with complete through life support (TLS) packages, extended warranties, proactive maintenance, emergency repair packages, and module assembly services tailored to your precise needs.

For a more details of what we can offer please check out the subjects below where you will see how sematron can work with you.

Training

Fully operational training suite or on-site training for customers and engineers.

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Consultancy

Fully operational training suite or on-site training for customers and engineers.

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Maintenance

Fault finding to component level & maintenance contracts including hardware and firmware upgrades.

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Installation and Integration

Design and build of sub-systems & racks, decommission and dispose of legacy equipment.

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Repair and Calibrations Costs

Full repair facility and ISO or UKAS certificates supplied (where applicable).

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Support Packages

Offering equipment loan program, spares & calibration logistics, and onsite diagnoses & repair.

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Partner Downloads

Log into the secure Partner Download area for software updates and documentation.

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Support Overview Training Consultancy Maintenance Installation & Integration Repair & Maintenance Repair & Calibration Tailored support Partner Downloads

RMA form

Click here for the RMA form
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